Legal & Compliance

Terms of Service

The rules and conditions for using the Dozo platform, app, and website.

Effective: June 1, 2025 Governing Law: Japan Operator: Dozo LLC
Please read these Terms carefully. These Terms of Service ("Terms") form a legally binding agreement between you and Dozo LLC (合同会社 Dozo, "Dozo", "we", "us"). By creating an account or using the Dozo platform, app, or website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use Dozo.
01
Acceptance of Terms

These Terms apply to all users of the Dozo platform, including buyers, sellers, car share hosts, drivers, and visitors. By accessing or using Dozo in any way, you confirm that you have read, understood, and agreed to these Terms.

We may update these Terms from time to time. We will give you at least 30 days' notice of material changes via email or in-app notification. Your continued use of Dozo after the effective date of any update constitutes acceptance of the revised Terms.

02
Who Can Use Dozo
Eligibility requirements

To use Dozo you must:

  • Be at least 18 years of age
  • Be a legal resident of Japan or visiting Japan
  • Have the legal capacity to enter into a binding agreement
  • Not have had a Dozo account previously terminated for violations
  • Provide accurate and complete information during registration

Dozo is designed primarily for foreign residents of Japan, though anyone meeting the above criteria may use the platform.

03
Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at info@dozoforeveryone.jp if you become aware of any unauthorised use of your account.

Each person may hold only one Dozo account. Creating multiple accounts to circumvent restrictions or verification is prohibited and will result in termination of all associated accounts.

You must complete identity verification (KYC) to access marketplace selling, car share hosting, and other features that require trusted interactions. Verification information must be genuine and current.

04
Marketplace Rules
Buying and selling on Dozo

Sellers agree to:

  • List only items they own and have the right to sell
  • Accurately describe items, including any defects or damage
  • Fulfil orders promptly and communicate in good faith
  • Comply with all applicable Japanese laws regarding the sale of goods

Buyers agree to:

  • Pay promptly on confirmed purchases
  • Communicate in good faith with sellers
  • Use Dozo's dispute process for any issues before escalating externally
Prohibited items. The following may not be listed on Dozo: weapons, controlled substances, counterfeit goods, stolen property, adult content, items that violate Japanese law, or any item whose sale is restricted without a licence. Dozo reserves the right to remove any listing at its discretion.
05
Car Share Rules
Hosting and driving on Dozo Car Share

Hosts (car owners) agree to:

  • List only vehicles they own or have authority to share
  • Ensure the vehicle has valid Japanese registration, insurance, and shaken (車検)
  • Accurately describe the vehicle's condition
  • Maintain the vehicle in a safe, roadworthy condition

Drivers agree to:

  • Hold a valid driving licence recognised in Japan
  • Use the vehicle only for lawful purposes
  • Return the vehicle in the same condition as received
  • Report any accidents or damage to Dozo and the host immediately

Dozo acts as a platform connecting hosts and drivers. Dozo is not a party to any rental agreement between hosts and drivers, and does not provide vehicle insurance. Users are responsible for ensuring appropriate insurance coverage.

06
Payments & Fees

All payments on Dozo are processed by Stripe, Inc. By making a payment, you also agree to Stripe's terms of service.

Fee TypeDetails
Account creationFree
Listing itemsFree
Marketplace transaction feeApplied to completed sales — current rate displayed at checkout
Car share booking feeApplied to confirmed bookings — current rate displayed at booking
Payment processingStripe processing fees may apply depending on payment method

Dozo reserves the right to change fee rates with 30 days' advance notice. All prices are displayed in Japanese Yen (JPY) inclusive of applicable consumption tax.

07
Prohibited Conduct

You must not use Dozo to:

  • Engage in fraud, misrepresentation, or deception
  • Harass, threaten, or abuse other users
  • Circumvent identity verification or safety systems
  • Create fake listings, fake reviews, or fake accounts
  • Conduct transactions off-platform to avoid fees or protections
  • Violate any applicable Japanese law or regulation
  • Introduce malware, spam, or disruptive content
  • Scrape, copy, or reverse-engineer the Dozo platform

Violations may result in immediate account suspension or termination, removal of listings, and where required, reporting to relevant authorities.

08
Intellectual Property

The Dozo name, logo, platform design, and all related intellectual property are owned by Dozo LLC. You may not reproduce, distribute, or create derivative works from Dozo's intellectual property without prior written consent.

By listing content on Dozo (photos, descriptions, reviews), you grant Dozo a non-exclusive, royalty-free licence to use that content to operate and promote the platform. You retain ownership of your content.

09
Liability & Disclaimers

Dozo provides a platform connecting users. We do not manufacture, inspect, or take responsibility for the items listed by sellers, or for the condition of vehicles listed on Car Share.

Limitation of liability. To the maximum extent permitted by Japanese law, Dozo's total liability to you for any claim arising from your use of the platform shall not exceed the total fees paid by you to Dozo in the 12 months preceding the claim. Dozo is not liable for indirect, incidental, or consequential damages.

Nothing in these Terms limits Dozo's liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

10
Termination

You may close your account at any time by contacting us at info@dozoforeveryone.jp. We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or if required by law.

On termination, your right to use Dozo ends immediately. Pending transactions and obligations that arose before termination remain binding. Data retention follows our Privacy Policy.

11
Dispute Resolution

In the event of a dispute between users, we encourage you to first use Dozo's in-app dispute resolution process. Dozo will make reasonable efforts to mediate where appropriate.

These Terms are governed by the laws of Japan. Any dispute that cannot be resolved through our platform process shall be subject to the exclusive jurisdiction of the Tokyo District Court (東京地方裁判所) as the court of first instance.

12
Contact

Legal & General Enquiries

Dozo LLC (合同会社 Dozo)

Sagamihara, Kanagawa, Japan

Email: info@dozoforeveryone.jp

Privacy: privacy@dozoforeveryone.jp

法的情報・コンプライアンス

利用規約

Dozo プラットフォーム、アプリ、ウェブサイトのご利用条件です。

施行日:2025年6月1日 準拠法:日本法 運営者:合同会社 Dozo
本規約をよくお読みください。本利用規約(「規約」)は、お客様と合同会社 Dozo(「Dozo」「当社」)との間の法的拘束力のある契約を構成します。アカウントを作成またはDozoプラットフォームをご利用いただくことで、本規約およびプライバシーポリシーに同意したものとみなします。
01
規約への同意

本規約は、買い手、売り手、カーシェアホスト、ドライバー、訪問者を含むDozoのすべてのユーザーに適用されます。

当社は定期的に本規約を更新することがあります。重要な変更については、施行の少なくとも30日前にメールまたはアプリ内通知でお知らせします。

02
ご利用資格
  • 18歳以上であること
  • 日本の在留者または訪日者であること
  • 法的契約を締結できる能力を有すること
  • 過去にDozoアカウントを規約違反で停止されていないこと
  • 登録時に正確かつ完全な情報を提供すること
03
マーケットプレイスのルール

出品者は以下に同意するものとします:

  • 自己が所有し、販売権限を有する商品のみを出品すること
  • 商品の状態(傷・欠陥を含む)を正確に記載すること
  • 速やかに注文を履行し、誠実なコミュニケーションを行うこと
  • 商品の販売に関する日本の法律を遵守すること
出品禁止品目:武器、規制薬物、模造品、盗品、アダルトコンテンツ、日本法に違反する物品、免許なしに販売が制限されている物品は出品できません。
04
禁止行為
  • 詐欺、虚偽表示、または欺瞞行為
  • 他のユーザーへの嫌がらせ、脅迫、暴言
  • 本人確認またはセーフティシステムの回避
  • 偽の出品、偽レビュー、複数アカウントの作成
  • 手数料や保護を回避するためのプラットフォーム外取引
  • 日本の法令違反
05
準拠法・管轄裁判所

本規約は日本法に準拠します。解決できない紛争については、東京地方裁判所を第一審の専属的合意管轄裁判所とします。

06
お問い合わせ

法的事項・一般お問い合わせ

合同会社 Dozo

神奈川県相模原市

メール:info@dozoforeveryone.jp

法律与合规

服务条款

使用 Dozo 平台、应用程序和网站的规则与条件。

生效日期:2025年6月1日 适用法律:日本法 运营主体:Dozo 合同会社
请仔细阅读本条款。本服务条款("条款")构成您与 Dozo LLC(合同会社 Dozo,"Dozo","我们")之间具有法律约束力的协议。通过创建账户或使用 Dozo,即表示您同意本条款及隐私政策
01
使用资格
  • 年满18周岁
  • 在日本合法居住或访问日本
  • 具备签订具有约束力协议的法律能力
  • 此前未因违规被终止 Dozo 账户
  • 注册时提供准确完整的信息
02
市场规则

卖家同意:

  • 仅列出自己拥有且有权出售的商品
  • 准确描述商品状况,包括任何缺陷
  • 及时履行订单并诚信沟通
  • 遵守日本有关商品销售的所有适用法律
禁止商品:武器、管制药品、仿冒品、赃物、成人内容、违反日本法律的物品或无许可证不得销售的物品均不得上架。
03
禁止行为
  • 欺诈、虚假陈述或欺骗行为
  • 骚扰、威胁或辱骂其他用户
  • 规避身份验证或安全系统
  • 创建虚假商品列表、虚假评价或多个账户
  • 线下交易以规避平台费用或保护措施
  • 违反日本法律法规
04
联系我们

法律与一般咨询

Dozo 合同会社

日本神奈川县相模原市

邮件:info@dozoforeveryone.jp

법률 및 컴플라이언스

이용약관

Dozo 플랫폼, 앱 및 웹사이트 이용 규칙과 조건입니다.

시행일: 2025년 6월 1일 준거법: 일본법 운영사: 합동회사 Dozo
본 약관을 주의깊게 읽어주세요. 본 이용약관("약관")은 귀하와 합동회사 Dozo("Dozo", "당사") 간의 법적 구속력 있는 계약을 구성합니다. 계정을 생성하거나 Dozo를 이용하면 본 약관 및 개인정보 처리방침에 동의하신 것으로 간주합니다.
01
이용 자격
  • 만 18세 이상일 것
  • 일본에 합법적으로 거주 중이거나 방문 중일 것
  • 법적 계약을 체결할 수 있는 능력을 갖출 것
  • 이전에 규정 위반으로 Dozo 계정이 해지된 이력이 없을 것
  • 가입 시 정확하고 완전한 정보를 제공할 것
02
마켓플레이스 규칙

판매자는 다음에 동의합니다:

  • 본인이 소유하고 판매 권한이 있는 물품만 등록할 것
  • 결함 및 손상을 포함하여 물품 상태를 정확하게 설명할 것
  • 신속하게 주문을 이행하고 성실하게 소통할 것
  • 물품 판매에 관한 모든 관련 일본 법률을 준수할 것
금지 물품: 무기, 마약류, 위조품, 도난품, 성인 콘텐츠, 일본법을 위반하는 물품 또는 허가 없이 판매가 제한된 물품은 등록할 수 없습니다.
03
금지 행위
  • 사기, 허위 진술 또는 기만 행위
  • 다른 사용자 괴롭힘, 협박, 폭언
  • 본인 인증 또는 안전 시스템 우회
  • 허위 상품 목록, 허위 리뷰, 다중 계정 생성
  • 수수료 또는 보호 조치를 회피하기 위한 플랫폼 외 거래
  • 일본 법령 위반
04
문의하기

법률 및 일반 문의

합동회사 Dozo

일본 가나가와현 사가미하라시

이메일: info@dozoforeveryone.jp

Pháp lý & Tuân thủ

Điều khoản Dịch vụ

Các quy tắc và điều kiện sử dụng nền tảng, ứng dụng và trang web Dozo.

Hiệu lực: 1 tháng 6, 2025 Luật điều chỉnh: Luật Nhật Bản Đơn vị vận hành: Dozo LLC
Vui lòng đọc kỹ Điều khoản này. Điều khoản Dịch vụ ("Điều khoản") này tạo thành thỏa thuận ràng buộc pháp lý giữa bạn và Dozo LLC (合同会社 Dozo, "Dozo", "chúng tôi"). Bằng cách tạo tài khoản hoặc sử dụng Dozo, bạn đồng ý bị ràng buộc bởi các Điều khoản này và Chính sách Bảo mật của chúng tôi.
01
Điều kiện sử dụng
  • Ít nhất 18 tuổi
  • Là cư dân hợp pháp hoặc đang thăm Nhật Bản
  • Có năng lực pháp lý để ký kết hợp đồng ràng buộc
  • Chưa bị chấm dứt tài khoản Dozo trước đây vì vi phạm
  • Cung cấp thông tin chính xác và đầy đủ khi đăng ký
02
Quy tắc thị trường

Người bán đồng ý:

  • Chỉ đăng bán những mặt hàng mình sở hữu và có quyền bán
  • Mô tả chính xác tình trạng sản phẩm, kể cả lỗi hoặc hư hỏng
  • Thực hiện đơn hàng kịp thời và giao tiếp trung thực
  • Tuân thủ tất cả luật pháp Nhật Bản về việc mua bán hàng hóa
Mặt hàng bị cấm: Vũ khí, chất cấm, hàng giả, hàng trộm cắp, nội dung người lớn, mặt hàng vi phạm luật Nhật Bản hoặc mặt hàng cần giấy phép đặc biệt đều không được phép đăng bán.
03
Hành vi bị cấm
  • Gian lận, cung cấp thông tin sai lệch hoặc lừa dối
  • Quấy rối, đe dọa hoặc lăng mạ người dùng khác
  • Lách qua hệ thống xác minh danh tính hoặc an toàn
  • Tạo danh sách giả, đánh giá giả hoặc nhiều tài khoản
  • Giao dịch ngoài nền tảng để tránh phí hoặc các biện pháp bảo vệ
  • Vi phạm luật pháp Nhật Bản
04
Liên hệ

Pháp lý & Liên hệ chung

Dozo LLC (合同会社 Dozo)

Sagamihara, Kanagawa, Nhật Bản

Email: info@dozoforeveryone.jp