The rules and conditions for using the Dozo platform, app, and website.
These Terms apply to all users of the Dozo platform, including buyers, sellers, car share hosts, drivers, and visitors. By accessing or using Dozo in any way, you confirm that you have read, understood, and agreed to these Terms.
We may update these Terms from time to time. We will give you at least 30 days' notice of material changes via email or in-app notification. Your continued use of Dozo after the effective date of any update constitutes acceptance of the revised Terms.
To use Dozo you must:
Dozo is designed primarily for foreign residents of Japan, though anyone meeting the above criteria may use the platform.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at info@dozoforeveryone.jp if you become aware of any unauthorised use of your account.
Each person may hold only one Dozo account. Creating multiple accounts to circumvent restrictions or verification is prohibited and will result in termination of all associated accounts.
You must complete identity verification (KYC) to access marketplace selling, car share hosting, and other features that require trusted interactions. Verification information must be genuine and current.
Sellers agree to:
Buyers agree to:
Hosts (car owners) agree to:
Drivers agree to:
Dozo acts as a platform connecting hosts and drivers. Dozo is not a party to any rental agreement between hosts and drivers, and does not provide vehicle insurance. Users are responsible for ensuring appropriate insurance coverage.
All payments on Dozo are processed by Stripe, Inc. By making a payment, you also agree to Stripe's terms of service.
| Fee Type | Details |
|---|---|
| Account creation | Free |
| Listing items | Free |
| Marketplace transaction fee | Applied to completed sales — current rate displayed at checkout |
| Car share booking fee | Applied to confirmed bookings — current rate displayed at booking |
| Payment processing | Stripe processing fees may apply depending on payment method |
Dozo reserves the right to change fee rates with 30 days' advance notice. All prices are displayed in Japanese Yen (JPY) inclusive of applicable consumption tax.
You must not use Dozo to:
Violations may result in immediate account suspension or termination, removal of listings, and where required, reporting to relevant authorities.
The Dozo name, logo, platform design, and all related intellectual property are owned by Dozo LLC. You may not reproduce, distribute, or create derivative works from Dozo's intellectual property without prior written consent.
By listing content on Dozo (photos, descriptions, reviews), you grant Dozo a non-exclusive, royalty-free licence to use that content to operate and promote the platform. You retain ownership of your content.
Dozo provides a platform connecting users. We do not manufacture, inspect, or take responsibility for the items listed by sellers, or for the condition of vehicles listed on Car Share.
Nothing in these Terms limits Dozo's liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
You may close your account at any time by contacting us at info@dozoforeveryone.jp. We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or if required by law.
On termination, your right to use Dozo ends immediately. Pending transactions and obligations that arose before termination remain binding. Data retention follows our Privacy Policy.
In the event of a dispute between users, we encourage you to first use Dozo's in-app dispute resolution process. Dozo will make reasonable efforts to mediate where appropriate.
These Terms are governed by the laws of Japan. Any dispute that cannot be resolved through our platform process shall be subject to the exclusive jurisdiction of the Tokyo District Court (東京地方裁判所) as the court of first instance.
Dozo LLC (合同会社 Dozo)
Sagamihara, Kanagawa, Japan
Email: info@dozoforeveryone.jp
Privacy: privacy@dozoforeveryone.jp
Dozo プラットフォーム、アプリ、ウェブサイトのご利用条件です。
本規約は、買い手、売り手、カーシェアホスト、ドライバー、訪問者を含むDozoのすべてのユーザーに適用されます。
当社は定期的に本規約を更新することがあります。重要な変更については、施行の少なくとも30日前にメールまたはアプリ内通知でお知らせします。
出品者は以下に同意するものとします:
本規約は日本法に準拠します。解決できない紛争については、東京地方裁判所を第一審の専属的合意管轄裁判所とします。
使用 Dozo 平台、应用程序和网站的规则与条件。
卖家同意:
Dozo 플랫폼, 앱 및 웹사이트 이용 규칙과 조건입니다.
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Người bán đồng ý:
Dozo LLC (合同会社 Dozo)
Sagamihara, Kanagawa, Nhật Bản
Email: info@dozoforeveryone.jp